Octocom is an AI-powered chatbot created for eCommerce SMEs with the goal of improving performance, enhancing customer experience, and boosting sales through personalized product recommendations, upselling, cross-selling, and rapid customer support.
The chatbot uses GPT technology, is expertly taught to comprehend the distinct scenarios of the businesses and clients, and is tuned for each company’s product catalog.
Octocom integrates quickly into websites and is interoperable with the majority of the top eCommerce platforms, including Shopify, WooCommerce, and Magento.
On a dashboard, the performance and ROI of the chatbot can be observed in real-time, and chat log quality may be checked. In order to ensure a pleasant buying experience, Octocom offers quick, individualized responses to consumer questions.
It provides product recommendations that are customized to the needs of the user, assisting them in making the best decision. Additionally, it streamlines product comparisons by highlighting differences in straightforward, understandable language.
Strategic cross-selling and upselling recommendations are made to customers for complementary or more expensive items, generating income for the retailer.
Sources claim that 69% of clients prefer rapid responses, and that interactions with chatbots increase sales by 67%. Octocom provides a demonstration to highlight how GPT technology may improve customer experience and increase chatbot sales.
The chatbot also responds to frequently asked issues regarding the compatibility of its eCommerce platform, deployment time, security, functionality, and ways in which it differentiates from other chatbots.
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