ResolveAI is a platform for AI-powered customer care that enables companies to offer automated assistance and tailored solutions in real-time. In order to deliver precise, personalized solutions, the platform is built to comprehend customer issues, spot patterns, and gather information from interactions.
Additionally, it offers in-the-moment insights into customer service operations, enabling businesses to spot knowledge gaps and hone and enhance their customer service.
If an AI chatbot is unable to respond to a customer’s question, the platform also offers live dialogues, enabling businesses to join conversations.
Additionally, the platform supports multiple languages, enabling companies to write their documentation in any language and have an AI chatbot respond to visitors in the language they selected.
Starter and Pro are the two pricing tiers available on the site; each offers a different set of features and supports a different number of active chats. One chatbot, unlimited documentation, and 1000 active talks are included in the Starter plan, whereas four chatbots, unlimited documentation, and 3000 active chats are included in the Pro plan.