An effective AI-driven customer service platform called Tekst.ai is meant to automate and streamline customer service procedures. It automatically routes incoming tickets and offers sentiment, language, and topic identification, enabling businesses to cut expenses and boost productivity.
With Tekst.ai, businesses can integrate Salesforce, HubSpot, Zendesk, Outlook, and Zapier while still using their current CRM software to tag, prioritise, and route tickets.
To maintain the greatest level of service, businesses may monitor their operations, identify files, and examine customer support data thanks to Tekst.ai’s AI-driven technology.
Companies may quickly and affordably improve customer service without adding more staff members with the help of Tekst.ai. Businesses may enhance the client experience and offer high-quality help outside of normal business hours using Tekst.ai.