OpenSight is an AI chatbot tool that increases the effectiveness of customer service. You may set it up with a hardware security key, a mobile authenticator app, or SMS on your phone, and it offers two-factor authentication (2FA) as an extra layer of security.
Additionally, it has an attribute called Agent Assist that suggests answers to customer questions based on FAQs, documents, and previous tickets. In order to carry out tasks and validate user data, OpenSight also connects with third-party applications like Stripe, Retool, Snowflake, and others.
You can test out a free demo bot on it as well. OpenSight offers a near 100% accuracy rate at 93% less expense and is made to help customer support employees be more productive.